Dear customer, dear partner,
At Globexs we are especially sensitive to the current situation and the impact that the crisis caused by the COVID-19 is having on the daily life of our customers, affiliates and partners. In these difficult times our dedication to customer service and efficient communication is even higher than normal.
In a serious commitment to protect our customers and partners and avoid potential contagion, we have installed a serie of protocols:
1. As a general rule we will limit as much as possible personal contact between staff, customers, owners, partners and affiliates.
2. Communication will happen mainly over telephone, whatsapp, skype and google hangouts.
3. We have set up hotlines for our customers residing in our apartments. We encourage all our customers to reach out to us with their questions about their current or future bookings, or about the general health situation of the country they are residing.
Our commitment in this matter is absolute. Our first priority is the health of our customers. We will keep on updating our website and social media channels with the latest information about COVID-19.
We remain available and attentive to your needs, and look forward to a return to normality asap.
Global Expatriate Services SL