Rights, obligations and responsibilities of the user
INTRODUCTION AND CONCEPT
We understand user who accesses our site, regardless of whether or not ultimately uses our services.
The intention of this document is to provide the user the information needed to navigate our site knowing his rights and obligations with respect to the contents of the same, as the responsibility for the use of it.
GLOBEXS as the legitimate owner of the website reserves the right to modify in adapting existing regulations or any procedural change of the company, the contents thereof without prior notice to the users, this new content necessarily binding except those expressly waives service.
You understand and agree that the website is just a platform through which owners can get reservations for their properties, and tenant can get accommodation for their stay away from home. Globexs uses this website to facilitate the availability of properties and serve to conclude rental operations on those included in it. Globexs acts as a mere intermediary between Landlord and Tenant. Globexs does not take part of the rental operation and is therefore exempt from any liability arising from such transactions or related thereto to the maximum extent permitted by law. Owners may be people who own homes for rent or persons (including professional real estate agents) that have the proper authorization to agree or subscribe rental transactions directly with Guests on behalf of the owners. Rental operations are only binding between the Owners and Guests, who carry the exclusive and absolute responsibility for compliance, Globexs being exempt from liability arising out of or in connection with such transactions. Once confirmed, tenant data are provided to the Owner (or Owner's Representative) to realize the effects of arrival time, telephones, and other logistical peculiarities, terminating as such the function and therefore responsibility of Globexs.
INFORMATION BOOKING PROCESS
For the reservation through the website, and as provided in Article 27 of Law 34/2002, of July 11, services of the information society and electronic commerce, the user is informed of the steps to be followed:
-Enter on the home page the search criteria of properties (area, date of entry, departure date, number of passengers) and click on Search.
-On the next page, the properties available are listed as per the criteria entered by the user. On that page you will find properties for which it is possible to reserve immediately and others on request. For selecting any of the two options, registration will be required.
-Registration is entering your personal data on our website. Once registered you can access this and future searches, by simply entering your name and password.
-Accepted the registration, on the following page appear the details of the possible booking, as well as the details of the apartment. You will be asked on this page to indicate the age of the travelers, and can send a message requesting more information, and availability.
-Submitted the application, will open a new page confirming our receipt and you will receive a reply within 8 hours. From that page is allowed to continue searching for apartments without re-entering the criteria.
-You will receive an email confirming the availability of the apartment and a second email responding to your request for more information. From the email confirming the availability you can access the page by clicking on the link to Book now. For more information prior to booking, in the mail answering his initial inquiry find a link from which you can start a conversation with the agent Globexs.
-The page to start the booking contains all the information about the apartment, its entry and exit dates, number of travelers, the expected price for your stay with a breakdown of concepts. Also in this step, you may enter a COUPON discount on web provided in case you have been awarded one. You will be requested to enter your billing information as well as your acceptance of the documents included in the page Terms and Conditions and Disclaimer.
-When you click on Continue with the booking, appear online payment methods allowed at that time, specifying payment to be made, and consistently, usually in the 20% of the total rental amount.
-Once the reservation will receive a detailed confirmation of the same.
Our booking system requires the treatment of personal data. Thus, in order to comply with the obligations under Law 15/1999 of 13 December on the Protection of Personal Data, we inform you that these, and all those necessary, provided for contracted services, will be included in a file, duly notified the AEPD. The purpose of collecting data is to formalize and successfully manage our services. According to this law, you can exercise the right of access, cancellation, rectification and opposition, always crediting your identity with photocopy of ID written to:
Mail: C / Reina Doña Germana, 6 under 4, 46005-Valencia
INFORMATION PROVIDED BY YOU
From the moment you enter our website, GLOBEXS has access to a number of different types of information that we inform you about:
-The information provided when registering on our website, advertise your property, book a stay ..., including, but not necessarily limited to, your name, address, email address, phone number, or if a user makes a reservation through our website, the payment information. We may also ask you for information to participate in surveys or contests for statistical purposes and promotional news.
-When contacting us, you will enter our record of correspondence.
-Detail on transactions, travel time and making the reservation, as well as visits and contacts needed or made through our website.
-Information about your computer, including your IP address and your browser type, for the purposes of system administration. This is statistical data about browsing patterns and movements of our users and does not identify any individual. In short, we reserve the right to access and manage your personal data, always with the limitations and according to the data protection regulation Spanish.
COOKIES AND STATISTICS
We reserve the right also to use other cookies with the same or similar purpose as mentioned Google Analytics. You have at any time the right to prohibit access to and processing of data in the sense expressed in this section by appropriate reconfiguration of your computer which, however, may interfere with the correct navigability on our page.
COMMERCIAL AND MARKETING COMMUNICATION
Your personal data may be used to send you promotions and useful information about our company. You can opt out of these communications by sending an email with your specific request and accreditation of your identity via email@example.com. GLOBEXS reserves the right according to the current legislation, including during navigation on the website any publicity related to the industry in any of the forms on the market.
ASSUMPTION OF RESPONSIBILITY
GLobexs aims that navigation on our website is as safe and easy as possible for users. However, it is impossible to control all incidents that, in many cases, are caused by bad faith or negligence of others. It is for this reason that GLOBEXS denies responsibility in the following cases:
-In case of links on our website that would lead to inappropriate or illegal content in which case we ask the user for immediate notification to their withdrawal.
-In case of technical problems on the User's computer which may arise from navigation.
-In case of viruses on our website as illegal activity of others.
-In case of technical problems or system failures caused by third parties or force majeure that prevent correct navigation by the user.
-In the event that the user makes improper use of the system or fraudulent risking their own computer equipment or third parties.
-In case of any damage caused by the use of different browsers for which the website is designed.
In protection of the effort to implement the project GLOBEXS, and specifically intellectual and industrial rights related to this website, we inform the user of:
-GLOBEXS is the legitimate and sole owner of the websites globexsshortstay.com and globexs.com.
-GLOBEXS is the legitimate and sole owner of the design used for the design and navigation of their websites.
-GLOBEXS is the legitimate and sole owner of the content posted on the web by the company.
-GLOBEXS is the legitimate and sole owner of the trademarks and trade names used on the web.
In any case, the permission to access and navigate our website never involves a transfer of use or exploitation of any of the intellectual and industrial rights. Any reproduction, use, copying or downloading of the contents of this website is expressly prohibited, and subject to Spanish legislation on the protection of intellectual and industrial rights.
It is expressly forbidden to use frames or programs that may involve any modification on our websites. Similarly, the user in no event may modify or delete any copyright of our Site or identifying information of the company or other owners that have granted us permission.
RESOLUTION OF DISPUTES
For any complaint or claim the User may contact mail and postal addresses previously expressed. In the case of disputes shall apply solely Spanish legislation on the matter, and jurisdiction of the Courts of Valencia.
By reading this document, the user declares to be informed, and recognizes to understand and accept all the conditions therein expressed. For more information about the company go to the section of Terms and Conditions and FAQs.
EXPATRIATE GLOBAL SERVICES, SL, with registered office at c / Reina Doña Germana, 6 under dcha4, 46005 Valencia, CIF: B98399322, registered in the trade register of Valencia on December 2, 2011 in Volume 9402, page 102 , entry 1 with serrated V-146218. With Contact Phone: 0034962066814, e-mail: firstname.lastname@example.org.