Information about check-in, registration, house rules, and getting settled.
A few days before your arrival a Globexs rental agent brings the tenant in touch with the owner. From that moment on, the tenants has direct contact with the owner and the exact checkin date and time can be agreed.
The Globexs agent monitors the whole process, and remains the contact person for both the owner and the tenant during the complete duration of the rental.
The checkin hours are restricted to 9am-8pm.
For temporary rentals, it is strictly forbidden to register at the apartment address (empadronamiento). Globexs temporary apartments are for temporary use only. The tenant's official address remains in their home country. The tenant needs to fill out his main address on the rental contract, and needs to notify Globexs in writing if this main address changes. On the rental contract the tenant also needs to mention the reason for his temporary stay.
For long-term rentals, tenants can and should register at the apartment address (empadronamiento). This is their right under Spanish law and is often required for accessing public services, healthcare, and schooling. Globexs will assist with the registration process.
The following house rules apply to all Globexs apartments (except when overruled by the rental contract).
In case one of the above house rules is not respected, this will be considered a serious error, which entitles the owner to immediately terminate the rental agreement, without notice, in which case the tenant is obliged to pay to the owner an indemnity of the amount of a full month’s rent for this error (in addition to other eventual costs for indemnification of damages that would be caused to the property by the tenant).
The Globexs apartments are only intended for use as a temporary housing accommodation. The tenant is not permitted to make it his/her principal or main place of residence unless specific permission is given in writing. The tenant shall immediately notify Globexs by registered letter if his/her principal or main place of residence changes.
It is not permitted to exercise any trade or craft in the property, nor any other profession.
The property cannot entirely or partly be sublet or made available to third parties, nor can the rent be transferred to third parties.
If the tenant fails to meet the obligations stated above about the intended use of the property, the owner will consider this as a serious shortcoming, which entitles the owner to invoke the automatic dissolution of the agreement without prior notice and to charge the sum of a full month’s rent as a penalty to the tenant. Moreover, in that case, the owner is also entitled to claim damages, such as material damage and taxes to which the owner would be bound by the mere fact that the property is rented for a professional purpose or if the property is used as a principal or main place of residence.
In Spain and Belgium (as in most EU countries), hosts are legally required to register all guests staying in a short-term rental property. This isn’t a Globexs preference — it’s a legal obligation that applies to all professional accommodation providers, including apartments, holiday homes, hotels, hostels, B&Bs, etc.
For every guest, we must collect:
In Spain, guest registration is mandatory under Royal Decree 933/2021 and the regulations of the Spanish Ministry of Interior. All accommodation providers must register each guest and transmit their personal details to the authorities for security and public order reasons. We are legally responsible for providing complete and accurate data and can be fined if guests are not properly registered.
In Belgium, temporary rental accommodations are regulated at a regional level (Flanders, Brussels, Wallonia) and must comply with official lodging regulations such as the Logiesdecreet in Flanders. In addition, under Belgian and Schengen rules, accommodation providers are required to collect identity details from guests (the traditional “hotel registration form”), which must be available for inspection by the authorities.
In both countries, the purpose of these laws is public safety, identification, and compliance with police and immigration regulations.
We completely understand that when a company books an apartment, it can be annoying or feel like a hassle to get each employee to sign. But the legal requirement to collect each guest’s personal details and signature still applies — regardless of whether the booking was made by an individual or a company.
To make this easier:
👉 You can simply send one registration link to each guest.
👉 Each person can then fill in their own details securely online from their phone or laptop.
👉 This way the process is quick, digital, and doesn’t require paper forms.
No, the furniture should be retained. If changes are done, it is always in consultation with the owner.
