Globexs is a company whose main activity is the provision of several services to expatriates and/or the companies which they work for, as well as the provision of suitable accommodation for expatriates. Globexs has a website through which owners can make their homes temporarily available to expatriates.
Globexs never rent apartments for tourism purposes. The minimum stay is 1 month. The maximum stay is 11 months. The apartments are only intended for use as temporary housing accommodation. The tenants are not permitted to make it their principal or main place of residence. It is not permitted to exercise any trade or craft in the property, nor any other profession.
The owners of the apartments that Globexs offers to its customers have authorized Globexs to negotiate the price and the conditions of the rental with the tenants, and to sign the rental contract on their behalf. However, the owners of the apartments have the final word and need to approve to Globexs the conditions of every rental before Globexs can sign the rental contract on their behalf.
Every rental contract is a legal agreement between the owner of the apartment and the tenant. Globexs acts as an intermediate defending the interests of the owner and the tenant.
To rent an apartment with Globexs a Globexs agent will communicate the exact price and conditions to the tenant. If the tenant agrees the following steps will be taken:
The rental contract always overrules the terms and conditions stated on this website in case they are different.
Bookings can be subject to 3 kinds of payments:
The monthly payment consists of the rent + expenses. The rental price shown on this website is the minimum price. Depending on the length of the stay the price can vary. For very short rentals (1-2 months), in the high season, the price will be higher than shown on this website.
Expenses are always a fixed amount decided by the owner, and include all the expenses related to the apartment: Wifi, TV, electricity, heating, water, bedlinen, bath linen, taxes, community costs, etc…. The energy costs (only electricity + gas) are limited to a monthly maximum that is agreed upon in the rental contract. If the guest consumes more energy the owner has the right to deduct the excess amount from the deposit. The tenant is encouraged, during the stay on the property, to help to save energy by assuring that the lights and heating are switched off when he/she leaves the property.
Often, but not always, the rental agreement is subject to a one-time agency fee. The agency fee reflects the Globexs commission and is to be paid at the moment of the booking.
The rental agreement is subject to a one-time linen fee on exit. For the reassurance, health, and safety of our guests, we have introduced elevated cleaning and safety procedures in light of coronavirus. To cover the costs of these intensive new cleaning and disinfection protocols we charge a one-time linen fee of 150€. For more information check out our new covid cleaning protocols.
The linen fee is to be paid together with the rent of the last month or will be deducted from the deposit on check-out. A linen fee is charged in the last month of the stay to cover the cost of the washing of the bedlinens and towels. If there are unremovable stains the owner can decide to withdraw (part of) the deposit. The linen fee is not to be confused with a cleaning fee. The tenant is always obligated to leave the apartment clean on check out. (more information below in the chapter deposits).
For more information regarding the rental price, expenses, agency fee, and linen fee click here.
We prefer payments by bank transfer, but we also accept payments in cash and credit card (in the office), or by PayPal and credit card (through the PayPal portal side – click here). Paypal commissions or commissions from any other financial institution (banks, credit card companies,…) are always paid by the tenant. Globexs always need to receive the exact amount.
A late payment is subject to a one-time 5% increase of the rent and will be paid no longer than 7 days after the due date. In case one of the payment terms is not respected, this will be considered a serious error, which entitles the owner to immediately terminate the rental agreement, without notice, in which case the tenant is obliged to pay to the owner an indemnity of the amount of a full month’s rent for this error.
To assure the good and complete fulfillment of his/her obligations under this agreement, the tenant is obliged to pay a deposit at the moment of the booking. The amount of this deposit is decided by the owner and is usually between 750€ and 2 months’ rent.
The deposit will be refunded by bank transfer to the LESSEE after check-out, but only if the LESSEE has completely fulfilled his/her obligations under this agreement if no damages are being made to the property if the house rules have been respected and the property is left behind in the same conditions as upon arrival. The deposit will be refunded as soon as possible within a minimum of 5 days. But it can take as long as a maximum of 30 days after check-out because we have to wait for the energy bills of the last month.
Reasons for non-refund of the deposit
The deposit will not be refunded (partly or completely) in the following cases:
Administration cost for deposit report
In case (a part of) the deposit cannot be refunded, a deposit report will be drafted by Globexs to explain the reason for the non-refund. In this case, also an administration cost of between 50€ – 250€ will be charged to the tenant.
The following house rules apply to all Globexs apartments (except when overruled by the rental contract):
In case one of the above house rules is not respected, this will be considered a serious error, which entitles the owner to immediately terminate the rental agreement, without notice, in which case the tenant is obliged to pay to the owner an indemnity of the amount of a full month’s rent for this error (in addition to other eventual costs for indemnification of damages that would be caused to the property by the tenant).
The Globexs apartments are only intended for use as a temporary housing accommodation. The tenant is not permitted to make it his/her principal or main place of residence unless specific permission is given in writing. The tenant shall immediately notify Globexs by registered letter if his/her principal or main place of residence changes.
It is not permitted to exercise any trade or craft in the property, nor any other profession.
The property cannot entirely or partly be sublet or made available to third parties, nor can the rent be transferred to third parties.
If the tenant fails to meet the obligations stated above about the intended use of the property, the owner will consider this as a serious shortcoming, which entitles the owner to invoke the automatic dissolution of the agreement without prior notice and to charge the sum of a full month’s rent as a penalty to the tenant. Moreover, in that case, the owner is also entitled to claim damages, such as material damage and taxes to which the owner would be bound by the mere fact that the property is rented for a professional purpose or if the property is used as a principal or main place of residence.
Most of the published properties are “Globexs-properties”. Some of the published properties are “partner properties”. Partner properties are flagged with an orange label. Properties without the orange label are Globexs properties.
Globexs properties are housing facilities of which the booking process is managed by Globexs. Partner properties are housing facilities that are fully managed by a third party, a Globexs partner. In other words: A booking in a Globexs property is managed by Globexs. A booking in a partner apartment is managed by the Globexs partner. If you click on a partner property you leave the Globexs website and you land on the partner’s website. From that moment on you deal directly with our partner if you were to book the property.
If you book a Globexs property your booking is subject to our general terms and conditions. You are likely to pay an agency fee and a linen fee (why?). You enjoy the Globexs experience and a Globexs account manager is your contact person during your stay. However, if you book a partner property you are dealing directly with our partner, outside the Globexs platform. At Globexs we have no control over the booking process and/or the property you booked. Globexs has no liability and the booking is subject to the terms and conditions of the partner.
The tenant will take out his/her insurance for his/her personal belongings. The owner, nor Globexs, cannot be held liable for any loss, theft, or damages to the personal belongings of the tenant.
The tenant has the right to cancel the booking with 2 months’ written notice without penalty. If however, the notice is less than 2 months but more than 1 month in advance, the tenant must pay a penalty of half a month’s rent. With a notice less than 1 month in advance, the tenant must pay a penalty of a full month’s rent. In case the booking was subject to an agency fee, the agency fee will not be returned under no circumstances.
In case the travel plans change, the tenant has the right to delay the entry date by 1 week without penalty, with a 1 month’s written notice. During this 1 week, the apartment will be blocked for the tenant. This term of 1 week can be extended after negotiation with the owner, under certain circumstances.
The tenant has the right to cancel the rental agreement with 2 months’ written notice without penalty. If however, the notice is less than 2 months but more than 1 month in advance, the tenant must pay a penalty of half a month’s rent to Globexs. With a notice less than 1 month in advance, the tenant must pay a penalty of a full month’s rent to Globexs.
This website is translated into 4 languages: English, French, Spanish, and Dutch. The main language is English. Sometimes translation errors occur which mean leads to discrepancies between the content in the different languages. When this occurs the English version will always overrule the other languages.
In compliance with the obligations deriving from the statutory law 15/1999, of the 13th December of the Protection of Personal Data, we inform you that your data, as well as all data necessary to facilitate the delivery of the contracted service, will be included in a file, properly notified to the Spanish Agency for Protection of Data (AEPD). The purpose of said collection of data is to formalize and manage our services satisfactorily. By the law, you can exercise the right of access, cancellation, rectification, and opposition of your data. For more information about our privacy policy click here.
Click here to read our Legal Disclaimer.
By confirming your booking with a downpayment, you admit that you have read, understood, and accepted the above terms and conditions.